Shipping and Delivery

PLEASE NOTE: Legwear Safari does not replace or take responsibility for ANY goods damaged by opening the courier bag with a knife, pen, scissors or any other sharp object.  Please take care when opening the courier bag as you might accidentally tear, rip or damage your goods beyond repair. Thank you, The Legwear Safari Team.

Delivery Information

All orders over R450 will be delivered door to door FREE of charge – South Africa Only – The Normal T’s & C’s apply

You can choose door to door shipping for R70 for any orders under R450.

Please contact us for any special delivery requests.

Please note that our area is only serviced by a courier on a Monday, Wednesday & Friday. And can take 2-5 working days for delivery.

There are no Western Cape deliveries on Tuesdays.

Legwear Safari takes NO responsibility for delays in delivery due to circumstances beyond their reasonable control.

These shipping and delivery terms are for SOUTH AFRICA only

T's & C's
  • All of our orders are sent via a Courier. (See rates above) You will receive a Waybill/Tracking number, and if applicable, the shipping window times specific to your order, upon shipping.
  • Please note that Legwear Safari reserves the right to review and adjust the shipping cost allocation for very large orders and/or in the event that the delivery address is in a very remote area, may not be serviced by the courier or  in the event that the courier charges more for the type of building/area that the delivery address is located.
  • Legwear Safari DOES NOT take responsibility for the provision of the incorrect mailing address – any parcels that need to be re-sent will be billed for the customer’s account.
  • Please provide a delivery address where you will be able to take delivery during working hours on week days. 
  • DO NOT PANIC – we don’t send personal items in a big ra-ra skirt and a bow attached screaming LEGWEAR SAFARI.  There is an option to select plain and discreet packaging so you may order with confidence.
  • Items may take up to 72 hours and possibly longer  for courier delivery – some delivery locations in outlying areas may experience further delivery delays.
  • On occasions, factors outside of our control may delay a parcel, so we ask for your patience in this unlikely event as we move mountains to sort it out. Once your goods are on their way, we will constantly monitor and stay in touch with you until you get your parcel.
  • Should you require a special courier or international shipping please contact us on shopping@legwearsafari.co.za and we will arrange a quote for special or urgent deliveries.
  • Legwear Safari does not accept responsibility for depot or other delivery delays – some factors are simply out of our control.
  • Legwear Safari does not track and trace parcels on any customer’s behalf – for any order sent or returned. Every customer undertakes to track and trace their own parcels with the tracking information provided to the customer.
I have been through checkout, now what?
  • Once your order has been placed with us, you will receive an email confirming your purchases from our store.
  • If you have chosen to pay via EFT, you will have 24 hours to make the payment from the time of order, before your order expires. Payment confirmation must be emailed to payments@legwearsafari.co.za and payments need to REFLECT in our bank account before the order is shipped.
  • Due to the fact that Legwear Safari is located in a regional area, our courier does not service our area every day (We are working on that!) All orders for delivery outside of the Western Cape are dispatched on Mondays, Wednesdays and Fridays. All orders for delivery within the Western Cape are dispatched from Tuesday – Saturday for delivery in the Western Cape from Monday – Friday. Cut off times for orders for delivery are 10am on delivery days.
  • Once your order is in the clutches of our friendly courier man, you will receive an e-mail confirming the waybill number, tracking and delivery information.
  • Please note that Legwear Safari does not track parcels after dispatch for customers. Each customer is responsible for tracking their own parcels with the information provided.
  • All items purchased from Legwear Safari are made pursuant to agreements with shipping and delivery agents and risk of loss pass from Legwear Safari Store to such agents upon delivery of any item to such carrier.
How long will my delivery take to get to me?

Estimated Delivery Times

Door to Door 

Western Cape

  • Daily Collections
  • 48 -72 Hours

Rest of South Africa 

  • Collections on a Monday, Wednesday & Friday at 10am
  • If shipped on a Monday or Wednesday. Delivery will take place on the following day (Tuesday or Thursday)
  • If shipped on a Friday, delivery will take place the following Monday.
  • Door to Door orders placed on a Tuesday or Thursday will go out on the next shipping day

International Shipping

SAPO : 10 -15 South African Working Days

Door to Door : 36 – 48 Hours (Destination dependent)

There are no collections on Public Holidays. {It is still South Africa guys, not even our Tracy can convince a courier to abandon their braai on a Public Holiday to collect. Yes. She tried.}

Help! Nothing is going my way!

If you are having problems with the site or making a purchase we are here to help – please email us on shopping@legwearsafari.co.za or call us on 076 495 6041and we will wave our magic wand and make the unhappiness go all away.

Cancellations
  • In the unlikely event that any purchase is cancelled between payment and delivery, please note that it will attract a 25% handling fee deducted from the full purchase price of the order.
  • In the event that an order is placed using EFT as a payment selection and the order is NOT PAID for within 24 hours, the order will expire and the customer will be notified.